Store Policy

Shiloh Clothing Store Policies

Thank you for shopping with Shiloh Clothing, where faith meets fashion. Please review our store policies below to ensure a smooth and confident shopping experience.

1. Order Processing

• All items are made-to-order and fulfilled through Printful.

• Orders are typically processed within 2–7 business days before shipping.

• Once your order ships, you will receive a tracking number via email.

2. Shipping

• Estimated shipping times (after fulfillment):

  • USA: 3–5 business days

  • International: 7–21 business days

• Shipping costs are calculated at checkout based on your location and order size.

• We are not responsible for shipping delays due to customs, weather, or carrier issues.

3. Returns & Exchanges

• Because each product is made to order, we do not accept returns or exchanges unless the item is defective or damaged.

If your order arrives damaged or with a print error:

• Please contact us within 7 days of delivery.

• Email shilohclothing12@gmail.com with your order number and clear photos of the issue.

• We will gladly issue a replacement at no extra cost.

4. Cancellations & Changes

• Orders can only be canceled or changed within 12 hours of purchase.

• After that, they are sent to production and can no longer be modified.

5. Sizing

• Please refer to our Size Guide before ordering, located on each product page.

• If you're unsure about sizing, contact us before purchasing—we're happy to help!

6. Contact Us

For any questions or concerns, feel free to reach out:
📧 shilohclothing12@gmail.com
📱 Follow us on Instagram: @shilohclothing12